CaPOS CompleteStation Duo

Two screens. One conversation.

A 14-inch server display paired with a customer-facing 8-inch screen — every transaction visible to both sides of the counter. Tip prompts, order confirmation, loyalty enrollment, digital receipts — all happen on the guest's screen, not the server's. The full-service counter, evolved.

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CaPOS CompleteStation Duo dual-screen restaurant POS
By the Numbers

Dual screens, measurable
guest-side impact.

Aggregate impact across Canadian full-service venues running CompleteStation Duo at the counter.

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Higher average tip
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Customer display
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Server display
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Hardware warranty
Core Capabilities

Transparency, by design.

Every transaction, both sides see it.

14-inch server + 8-inch customer screen

The server runs the POS on a 14-inch full touchscreen. The guest watches their order, confirms tip, signs digitally on an 8-inch customer-facing display — no more 'turn the screen toward me' moments.

Tip-on-screen transparency

Guest taps their own tip percentage on their own screen — three presets plus custom. Tip averages climb 23% versus paper-receipt prompts. No awkward server-watching-the-guest moments.

Customer-side payment

Tap, chip, swipe, NFC, Interac Flash — all built into the customer-facing screen. The guest pays without handing over their card. PCI DSS 4.0 compliant out of the box.

Loyalty + receipts inline

Guest enrolls in loyalty, requests email or SMS receipt, or signs up for marketing — all on their own screen during checkout. Zero friction, zero cashier prompting required.

Idle-screen marketing

Between guests, the customer display rotates daily specials, promotions, loyalty offers, or brand video. Turn idle moments into upsell moments — automatically.

Built-in receipt printer

80 mm thermal printer with auto-cutter at 200 mm/s. Print kitchen tickets, paper receipts on request, and end-of-day reports — no external hardware required.
Full-Service Counter

Every transaction, transparent.

Guests see what they're paying for. They see the tip prompt. They tap their own card. They choose their own receipt format. The 'is this right?' moment that used to happen verbally now happens visually — fewer disputes, smoother handoffs, and guests who feel respected at the till.
  • Itemized order on guest screen — they verify before paying.
  • Tip prompt on guest screen — they choose, no eye contact, no awkwardness.
  • Digital signature capture for high-value or split-payment transactions.
Guest viewing order on CompleteStation Duo customer display
The Counter, Evolved

Two screens that pay for themselves.

Tip averages climb 23% on guest-side prompting versus paper-receipt prompts. Loyalty enrollment doubles when the prompt appears on the guest's screen. Email receipt opt-in triples. The customer-facing screen isn't a feature — it's a profit center that recovers its cost in the first 60 days.
  • Tip averages lift 18–24% — measurable in your first month.
  • Loyalty enrollment 2× higher than paper or verbal asks.
  • Email opt-in 3× higher — bigger marketing list, better retention.
CaPOS CompleteStation Duo at full-service counter

Restaurant-grade hardware, dual-screen design.

Engineered for the counter, sized for the workflow.
CaPOS CompleteStation Duo specifications

Server display

14-inch FHD multi-touch, spill-proof bezel, sunlight-readable IPS panel.

Customer display

8-inch FHD multi-touch, articulating arm, customer-facing on a swivel.

Payment

Built into customer display — tap, chip, swipe, NFC, Interac Flash, PCI DSS 4.0.

Printer

Built-in 80 mm thermal at 200 mm/s, auto-cutter, drawer-kick port.

Connectivity

Gigabit Ethernet + dual-band Wi-Fi + Bluetooth 5.0.

Operating temp

0°C to 50°C continuous — kitchen-line tolerant.

Mounting

Counter-mount, wall-mount, articulating arm. VESA 100×100 standard.

Warranty

3-year hardware warranty, on-site replacement in major Canadian cities.

Pairs with the rest of your CaPOS stack.

CaPOS CompleteStation Solo
CaPOS FlexLite handheld POS
CaPOS FlexMove mobile POS
CaPOS FlexPay payment terminal
CaPOS Kitchen Display System

What operators say about CompleteStation Duo

Real counters, real tip averages, real before-and-after.

Tip averages went from 15% to 19% the month we installed the Duo. Same staff, same food, same prices. The only thing that changed was the guest saw their own tip prompt on their own screen.

Sarah Tremblay
GM · Lanterne, Montréal

The customer-facing screen ended the 'turn the iPad toward me' moments. Guests verify their order, tap their card, choose their tip — all dignified, all visible. It's a small thing that completely changes the vibe at checkout.

Thomas Leclerc
Chef-Owner · Racines, Québec City

Loyalty enrollment doubled when we moved the prompt to the customer screen. Guests don't enroll when a cashier asks; they enroll when the screen invites them. Quiet difference, huge result.

Marcus Osei
Owner · Parallel Kitchen, Toronto

We use the idle-screen feature to promote our seasonal cocktails. Between checkouts, the customer screen runs a 20-second reel of our cocktail menu. Drink attach rate climbed 11% in 60 days.

Jennifer Park
Director · Harvest Group, Calgary

Frequently asked questions about CompleteStation Duo

Solo is a single 14-inch server-facing screen — designed for counter-service venues where the guest doesn't need a separate display. Duo adds a second 8-inch customer-facing screen for tip prompts, order confirmation, digital signature, and loyalty enrollment. Most full-service venues with tableside checkout choose Duo for the tip-on-screen impact alone.
Yes — the customer-facing display is mounted on an articulating arm with 270° rotation and 30° tilt. The server can face it toward the guest, then return it to a neutral position for the idle marketing rotation.
Yes. Daily specials, loyalty promotions, brand video, seasonal menus, or even a static brand image — all configurable from the CaPOS dashboard. Update once, applies across every CompleteStation Duo in your venue.
After the server enters the order and the guest taps their card, the customer-facing screen displays itemized order + total + three tip presets (configurable, typically 15/18/20%) plus 'Custom amount' and 'No tip' options. Guest taps their choice, signs digitally if required, confirms. Tip averages lift 18–24% versus paper-receipt tip prompts.
Yes — PCI DSS 4.0 compliant. The payment module lives in the customer display itself, so the guest's card never has to leave their hand. Cardholder data is encrypted at the chip and tokenized for every transaction.
Duo is a complete POS — it can run a full venue on its own, especially counter-service or moderate full-service operations. For tableside ordering, pair Duo at the counter with FlexLite or FlexMove handhelds. Most full-service restaurants run 1 Duo per 30–40 covers, plus handhelds.
Standard CompleteStation Duo install completes in 2–3 hours: hardware setup, customer-display calibration, payment certification, menu import, and staff orientation. Most venues are processing transactions the same day.
See CompleteStation Duo at your counter

Ready to lift tips
23% with one screen?

Book a free CompleteStation Duo walkthrough
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