CaPOS SmartKiosk

Self-ordering that lifts the line.

A floor-standing self-ordering kiosk that turns line-waits into upsell opportunities. Guests browse, customize, and pay at their own pace while your front-of-house team focuses on service. Average ticket climbs, line speed doubles, and your staff stops apologizing for the wait.

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CaPOS SmartKiosk self-ordering kiosk in restaurant
By the Numbers

Self-order, measured
in real receipts.

Aggregate impact across Canadian QSR and fast-casual locations in their first 90 days running SmartKiosk.

0
Higher average ticket
0
Line throughput
0
Less staff at front
0
Order accuracy
Core Capabilities

The cashier-free counter.

Designed for QSR, fast-casual, and high-volume cafés.

Guided menu browsing

Visual menu with hi-res item photography. Customizations, upsells, and combos prompt naturally — no shouted modifications, no missed add-ons.

Upsell intelligence

AI-trained upsell prompts: 'Make it a combo,' 'Add fries,' 'Upgrade to large.' Guests accept upsells from screens 3x more often than from cashiers.

Tap, chip & wallets

Built-in PCI-compliant payment terminal. Tap, chip, Apple Pay, Google Pay, Interac Flash, and gift cards in one device — no payment hand-off to staff.

Multilingual UI

English, French, Spanish, Mandarin, and more. Guests pick their language with one tap — no learning curve, no awkward gestures at the counter.

Loyalty & rewards

Guests sign in with phone number or QR code, earn points instantly, and redeem rewards inline. No separate app, no friction, no missed reward moments.

Direct KDS fire

Orders route straight to the kitchen the moment payment clears. No human in the loop, no transcription errors, no delays between order and prep.
Quick-Service

The line that doesn't form.

At lunch rush, three SmartKiosks process more orders than four cashiers — without the line ever feeling stuck. Guests skip the wait, your team focuses on assembly and quality, and the front of house transforms from a bottleneck into a service zone.
  • Each kiosk handles 60–90 orders per hour during peak — 3× the throughput of a cashier station.
  • Auto-suspending screens prompt the next guest the moment one walks away.
  • Touchscreen + voice option means accessibility for guests of every ability.
Guest ordering at CaPOS SmartKiosk during lunch rush
Fast-Casual

A bigger menu, without a bigger cashier.

When your menu has 60 items and 12 modifiers each, no cashier can keep them straight. SmartKiosk does. Guests browse the full menu, customize precisely, and never feel rushed. Average tickets climb because every modifier surfaces — not just the ones a cashier remembers to suggest.
  • Full menu visibility means guests order items they never knew existed.
  • Modifier-rich items (build-your-own bowls, customizable burritos) become effortless to order.
  • Allergen filters let guests browse only items that fit their dietary needs.
CaPOS SmartKiosk displaying full menu with modifiers

A kiosk built for retail-floor punishment.

Industrial hardware, intuitive software.
CaPOS SmartKiosk hardware detail

Display

22-inch or 27-inch FHD multi-touch, optically bonded, anti-glare coating.

Footprint

Floor-standing pedestal (1.45 m tall) or counter-mount (0.55 m tall) — choose by floor space.

Payment

Integrated PCI-compliant payment terminal — tap, chip, swipe, NFC, contactless wallets.

Printer

Built-in 80 mm thermal receipt printer with auto-cutter, 200 mm/s print speed.

Connectivity

Gigabit Ethernet, dual-band Wi-Fi, Bluetooth 5.0 — no dongles, no USB hubs.

Accessibility

Height-adjustable for wheelchair access, screen-reader compatible, AODA-compliant.

Durability

Tempered glass display, locked enclosure, tamper-evident seal — ready for a public retail floor.

Branding

Custom wrap panels, brand colors in UI, idle-screen video reel — your kiosk, your brand.

Pairs with the rest of your CaPOS stack.

CaPOS Kitchen Display System
CaPOS CompleteStation Solo
CaPOS CompleteStation Duo
CaPOS FlexPay payment terminal
CaPOS FlexMove mobile POS

What operators say about SmartKiosk

Real lines, real average tickets, real before-and-after.

We installed two SmartKiosks at our Bánh Mì truck pop-ups. Average ticket went from $14.20 to $17.80 in 30 days. Guests add the extra spring rolls when a screen suggests it — they don't when a cashier does.

Amanda Nguyen
Owner · Bánh Mì on the Move, Vancouver

Our QSR went from 3 cashiers to 1 cashier plus 4 SmartKiosks. Labor cost dropped, line throughput doubled, and the cashier we kept now actually serves guests instead of typing orders.

Marcus Osei
Owner · Parallel Kitchen, Toronto

The multilingual UI doubled our French-Canadian customer base in Gatineau within two months. Guests who used to nod through English menus now order confidently in French. Tickets climbed because they actually got what they wanted.

David Kim
Ops Director · Hops & Barrel, Ottawa

We rolled SmartKiosks across all 12 Harvest Group locations. Build-your-own bowl orders are now consistent — same modifiers, same upsells, same accuracy. Our food cost variance dropped 4 points in the first quarter.

Jennifer Park
Director · Harvest Group, Calgary

Frequently asked questions about SmartKiosk

Rule of thumb: 1 kiosk for every 25–30 guests per peak hour. A QSR doing 150 lunches typically runs 4–5 kiosks. A 50-seat café might run 2. We'll size your install based on your actual traffic data.
Most operators keep 1 cashier for guests who prefer human interaction, while 3–5 SmartKiosks handle the rest. Net effect: lower labor cost, faster lines, and your remaining cashier becomes a hospitality specialist instead of a transaction processor.
Yes — guests sign in by phone number or scan a QR code to earn points instantly and redeem rewards inline. SmartKiosk integrates with CaPOS Loyalty out of the box, and supports custom loyalty providers via API.
English, French (Canadian), Spanish, Mandarin, Cantonese, Korean, Vietnamese, Arabic, Punjabi, and more. Guests select language with one tap. All languages share the same menu data — you only manage one menu.
Yes. Height-adjustable pedestal for wheelchair users, screen-reader compatible UI, high-contrast mode, voice-prompt option, and AODA-compliant interaction patterns. We provide an accessibility certification report on request.
Most installs complete in 2–3 hours per kiosk. Floor-standing pedestals require a power outlet and an Ethernet drop. Counter-mount versions only need power. Our team handles full setup, menu mapping, and staff training during the install.
Remaining kiosks continue operating, and our cashier fallback mode prompts staff at your CompleteStation to absorb the overflow. Our 24/7 support ships overnight hardware replacement to major Canadian cities, and most failures are resolved by remote restart.
See SmartKiosk on your counter

Ready to skip the line —
and the line cost?

Book a free SmartKiosk walkthrough
Or call a Canadian restaurant specialist

Speak with someone who's deployed kiosks in real QSR and fast-casual venues. No bots, no scripts.

Mon – Fri
8am – 10pm ET
Weekends
10am – 8pm ET
Emergency Support
24 / 7 / 365
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